MAINTENANCE & SUPPORT

When you purchase a product from us, you can be confident that you will always receive the support you need. Whether you have a question, require support, or need to order spare parts, our dedicated team is here to help.

We provide manuals and detailed instructions to assist you with product assembly and servicing your Cold Cut Cobra system. Additionally, we can offer guidance on available accessories, functionality, and operation to ensure optimal performance.

To minimise downtime, we keep most spare parts in stock, allowing us to support you quickly in case of any issues. All our products come with a standard one-year guarantee.

If you need assistance, don’t hesitate to contact us—we’re here to help!

Technical support & service

To reach our Technical Support, please fill in the form below. Make sure to have your Cobra unit number available so we can assist you in the best possible way. Describe the issue in detail, and you can also upload images to help us understand the problem.

FAQ

Cold Cut Systems Support page

Ordering spare parts & abrasive

For spare part & abrasive orders please contact our service team by e-mail to spareparts@coldcutsystems.com or phone +46 300 40 41 00 or use the contact form on our support page.

For UK customers call +44 203 99 11 000 and press 2.

If you need help with support, maintenance or ordering spare parts or abrasives, we are happy to help.

Cold Cut Cobra installed in a Sprinter with open back doors