In our ongoing commitment to better serve you, we have restructured our organisation to focus more on our existing customers. We are delighted to introduce the Customer Experience Team (CX team) at our head office in Sweden.
This team, consisting of Fredrik Blom and Anna Bäckmark, is committed to ensuring your satisfaction and success, handling aftersales, support, training programmes, and customer engagements. We are placing a significant emphasis on actively listening and gathering your insights. We will do so by surveys and continued “Voice of the Customer” meetings led by our UK team.
Your feedback is not just important to us – it is essential. It enables us to tailor our services to meet your needs and surpass your expectations more effectively.
